2-24 MONTHS VOLUNTEER TRAINING

SCHEDULING

Planning center

At New Life, we use a helpful tool to communicate volunteer schedules and lesson plans called ‘Planning Center Services’ that can be accessed on desktop, mobile, or through the app. Once you join the team, you will receive an email welcoming you to Planning Center Services. Through this email, you can set a password and access the database. If at any time you forget your password, please contact the Life Kids Director for a password reset.

  • ACCEPTING REQUESTS: Our Life Kids Ministry schedules our volunteers a month in advance. For example, during the month of November, you will receive an email requesting you to serve during the month of December. Through this email, you can ‘Accept’ or ‘Decline’ service requests depending on your personal schedule.

VOLUNTEER ARRIVAL

NURSERY VOLUNTEER EXPECTATIONS

  • Arrive 30 minutes before the service starts to attend our Team Prayer Huddle located outside of the Nursery.

  • Conduct yourself with patience, love, and grace towards both the children and the other volunteers.

  • Keep discussion godly and age-appropriate. Though the children are young, they are still very impressionable.

  • Please remain off of your phone during the service, unless contacting Rachel or Lexi. It will be helpful to pre-program these numbers in your phone incase you are in need of assistance during the service.

    • Rachel Blanchard: 602-803-9335

    • Lexi Priolo: 623-853-7919

  • Please do not wear shoes in the nursery. If you need to keep your shoes on, please wear the bootie covers over your shoes that can be found at the nursery entrance.

CHILD DROP-OFF

WHITEBOARD

In the classroom, there is a whiteboard with questions to ask the parents at child drop-off. Please ask all questions and fill out the whiteboard for each child. This will help you to know feeding times, allergies, special instructions, etc.

CRYING CHILD AT DROP-OFF:

If a child is crying when getting dropped off, ask the parent, ‘How long would you like for me to allow them to cry before alerting you?’ Respect the parent’s wishes and if the child cries for longer than the given amount of time, contact a staff member, who will then contact the parents.

POLICIES

SAFETY POLICIES

  • Remain in the Classroom: If you need to leave the classroom for any reason, please notify a member of staff. A child is not allowed to be taken out of the classroom, except by members of staff or their parent/guardian.

  • Child Injury: If a child is injured in any way (bite, bumped head, paper cut), please notify a staff member.

  • Emergency: In the case of an emergency, use the radio to dispatch for a member of staff or the Safety Team.

  • Fire Alarm: If the fire alarm goes off, carry all babies to the parking lot and find a member of staff. Do not release a child to a parent without the pick-up tag.

  • Lockdown: Lock doors, close windows, turn off lights, and quiet children. Do not unlock doors for any reason. Staff members will have a key to unlock once lockdown is over.

DIAPER CHANGING POLICY

  • Collect all supplies needed (including clean diaper from child’s bag, wipes, etc.) and place at the changing station before beginning.

  • Grab a sanitary paper from the board and place it on the bottom of the changing pad.

  • Put on gloves, found on the board.

  • Place the child on the changing pad. DO NOT LEAVE THE CHILD UNATTENDED ON THE CHANGING TABLE.

  • Removed soiled diaper from child.

  • Place soiled diaper in the trashcan, located to the left of the changing table.

  • Wipe all soiled areas from child’s skin with wipes. If a diaper rash is evident, notify parents at time of pick-up.

  • Place a clean diaper on the child .

  • Remove the child from the diapering station, toss the gloves and sanitary paper, and thoroughly wipe down the changing area with sanitizing wipes.

  • Wash your hands (wash hands after each diaper change).

  • If the trash begins to stink, notify a member of staff to take the trash out.

crying child

We have a 10-minute rule in our nursery. If a child cries for more than 10 minutes (or earlier if a parent requests) please contact the Early Childhood Coordinator.

TOY SANITATION

Toys are deep cleaned weekly. If a child dirties a toy during service, please place it in the black bucket under the sink. We ask that 10:30am volunteers put all toys in the bucket at the end of service.

NOTIFYING PARENTS

If you need to notify a parent during service for any reason, please contact a member of staff. Staff will then contact parents via text message, phone call, or by presenting their unique 4-digit code found on the child’s tag on the screens in the Main Auditorium.

child pick-up

EXAMPLE OF CHILD NAME TAG

EXAMPLE OF PARENT TAG

 

MATCHING NAME TAGS: When a child is being picked up, ensure that the parent’s pick up tag matches the child’s name tag. Verify that the 4 digit code matches and remove the child’s name tag from their shirt. You can then place both 'parent tag’ and ‘child name tag’ in the trash.

COLLECTING THE CHILD’S BELONGINGS: Before the end of service, collect all of the child's belongings and place them on the hooks near the door.

COMMUNICATING WITH PARENTS: Upon child pick-up, communicate with the parent any important information form their child’s experience that day. This includes: diaper changes, feedings, behavior, etc.

WHAT IF A PARENT LOSES THEIR PARENT TAG? Contact the Early Childhood Coordinator or the Life Kids Director and the parent’s ID will be check with the ‘trusted people’ we have in our database.

SAFETY CHECK-INS

WHAT ARE SAFETY CHECK-INS? Safety Check-Ins occur approximately 10 minutes after the start of each service. During safety check-ins, one teacher in each classroom will pick up the classroom radio and read off a script to our Safety Team, checking in and notifying them how many kids you have in your classroom.

WHY DO WE DO SAFETY CHECK-INS? New Life has been blessed with an incredible Safety Team that strives to serve our Life Kids Ministry. The goal of safety check-ins is to establish good communication with our Safety Team, grow your comfort with using the radio in case of an emergency, and allow the Life Kids Ministry staff to have awareness of the condition of your classroom before your teaching time begins.

WHAT DO THE SAFETY CHECK-IN ‘SCRIPTS’ LOOK LIKE? Below is an example of the script placed next to the radio in each classroom:

TRAINING VIDEOS

 

SAFETY IS OUR #1 PRIORITY

We ask that all nursery volunteers familiarize themselves with infant CPR and infant choking protocol. We do not require nursery volunteers to be certified, but find it helpful for nursery volunteers to be ready to help incase of an emergency. In case of a child choking or if a child has stopped breathing, pick up the radio in the classroom and call for assistance. A member of our safety team or staff who is certified and trained will be there immediately.

 

COMPLETION OF ONLINE TRAINING

This online training will continue to be a reference for you throughout the entirety of your serving career in the Life Kids Ministry. If you have any questions about the Nursery Ministry, please contact the Early Childhood Coordinator or the Life Kids Director.

Thank you!

Thank you for completing this online training. We appreciate your commitment to the Life Kids Ministry and are so grateful for your investment int he next generation of Christ-followers.

Please acknowledge your completion of the online training by filling out this form.

 

Please email Lexi Priolo at lexipriolo@nlcc.org for more information or with any questions.